Chatbots Usage Myths Busted
The success of a company also depends on the quality of customer experiences. However, many myths have arisen about using chatbots to improve customer service. More and more companies are…
The success of a company also depends on the quality of customer experiences. However, many myths have arisen about using chatbots to improve customer service. More and more companies are…
Whether it’s Amazon, Apple, Google, or Microsoft, each big tech giant wants to claim the highly competitive voice assistant market. The annual sales figures show that technology is becoming more…
Companies are currently implementing various sustainability measures. However, internal IT is rarely considered. The new Device as a Service approach increases sustainability in IT. According to a study, every second…
AI can help companies save valuable resources by uncovering optimization potential. Using self-learning algorithms, it evaluates data to make internal processes more efficient and less error-prone. This way, companies can…
More and more companies in the finance sector are facing considerable challenges with cloud transformation. On the one hand, there is a need for accelerated software development and the development…
The number of cyber attacks on companies is increasing alarmingly. Every company is affected, and the trend is rising. It is not uncommon for such attacks on corporate systems to…
Artificial intelligence can help companies save valuable resources by uncovering optimization potential. Using self-learning algorithms, it evaluates data to make internal processes more efficient and less error-prone. This way, companies…
Traditional structures, complexity, regulations, and reluctance to invest: If you ask voice robots why there is a need for more Innovation in logistics processes, it gives several reasons. Logistics processes…
Addressing customers via digital channels is standard, and online sales have become indispensable. Nevertheless, manufacturers who leave their distribution primarily to their retail partners are going through a lot of…
Sensitive company data is worth its weight in gold for cybercriminals: stolen customer information and employee account logins enable fraud and identity theft. And intellectual property and trade secrets can…
Flexibility, reaction speed, and cost efficiency are increasingly important in logistics. Due to increased process costs, a shortage of skilled workers, and disruptions in international freight traffic, logisticians are more…
Intelligent automation improves the user experience for employees and customers alike. But companies need more than just bots and artificial intelligence to implement them. Intelligently automated tasks and processes make…
Artificial intelligence offers opportunities in sales and service as well as in production. But technology alone is no guarantee of success. How companies can avoid the four most common pitfalls…
Aggressions between two countries worldwide, to the supply chain crisis and deglobalization: economic systems are under great pressure. To keep their business running even under difficult circumstances, companies should keep…
Global crises such as climate change or pandemics create a reality where threats are omnipresent. The answer to this new reality lies in developing resilient crisis management strategies. There is…
Development with which conditions, markets, and competitors change in everyday work is increasingly dynamic. It is becoming increasingly important for companies to optimize their work processes – especially adopting workflow…
The cloud-first strategy has been promoted in almost every industry. Moving to a cloud environment has become necessary for companies looking to thrive during the pandemic as they increasingly work…
Software providers are increasingly making their way to the cloud. In doing so, they underestimate the long baggage of on-premise solutions they must drag behind them when moving. In addition…
To counteract climate change, acting in a way that conserves resources as much as possible is necessary. This also applies to software development and the operation of IT infrastructures, where…
There will be a lot going on in the multi-cloud area this year. This could lead to increased multi-cloud use, specialized clouds, and a focus on compliance. Seven trends will…
Hardly any industry is as competitive as Retail: Market competitors and framework conditions create great pressure, while the margins are comparatively small. And the corona pandemic, supply chain problems, e-commerce…
It is undisputed that a data strategy is of great value to companies. In Customer Service, employees can see the relevant customer communication at a glance. Decision-makers can minimize the…
In the digital world, networks have become an important enabler of efficient business processes and innovative business models. However, companies often need help to support their business in the best…
Machine learning can significantly improve the predictive power of models that measure customer creditworthiness, affordability, and fraud. ML models offer even more advantages. Machine learning can lead to a more…
No software project is like the other. That has always been the case, and of course, it also applies in the cloud and container technology age. Therefore, there is no…
After-sales service, maintenance, and repairs are attractive additional businesses with high margins for machine builders. A platform for IoT services that connects manufacturers, customers and machines enables additional services and…
Many large companies, insurance companies, and banks already have a paperless office. However, experience has shown that small and medium-sized enterprises (SMEs) find it easier to digitize administrative activities and…
Brain-machine interfaces: It sounds like a dream of the future: being able to control robots and computers with your thoughts. However, the vision of brain-machine interfaces (BMI) is no longer…
Digitization influences our entire everyday life and has turned familiar processes upside down. These changes affect our private lives and formal areas such as education and business processes. “Digitization” – a term…
Synthetic biology wants to change life forms genetically and combine them in a completely new way. In the vision, nature becomes a mere wish factory, and man becomes the ruler…
What are computer viruses? Computer Viruses (also called “malicious programs,” “malware,” etc.) are small computer program parts that trigger unwanted actions and can have a wide variety of effects on…
It has been a short time since the economy got back to normal. However, in addition to exciting projects, the new normal brings difficulties and frustrations with customer support. The…
What is data security? Data security describes the secure protection of data. The issue is whether data can be collected and processed. Rather, it questions which measures must be followed…
The Metaverse is on everyone’s lips. But how much is the hype really about? A new study shows 65 percent of decision-makers consider the technology relevant to their company. Nevertheless,…
Poor ratings in the App Store or Google Play can shorten the life of an application because consumers are picky. Even with a three-star rating, the application fails for 50%…
In many companies, the cost curve increases after migrating to the cloud. According to Gartner, companies pay up to 70 percent more than is necessary. The solution: FinOps. As a…
Companies are considering moving to the public cloud. The advantages are the uncomplicated scaling, access to innovative technologies and the flexible pay-as-you-go pricing model. But the question arises as to…
In the past, cloud transformation was often rushed by many organizations. In the future, their opportunities and challenges must be viewed more realistically and differentiated. Cloud has had its day…
A cyber attack is a serious threat in today’s business world that is being carried out with increasing sophistication. Which measures IT security teams should take after a cyber attack?…
Until the beginning of the cloud age, companies stored their machine-generated data locally for analysis. They had to take care of themselves – from buying the hardware, maintaining the infrastructure,…
What is a social engineering attack? A social engineering attack is a cyber attack designed to trick people into taking certain actions. Social engineering attacks do not rely on technical…
Modern companies use more and more software programs for important tasks. As they implement more and more digital solutions, software security threats are increasing in strength and frequency, and viruses,…
We attach great importance to the permanent, high-frequency, and precise monitoring of the servers we care for. This enables us to identify errors on the computers quickly and clearly and,…
Smart helmet take up the idea of retrofittable headsets to be able to communicate while driving and add some ingenious features to them. Originally they were primarily used to protect…
App security describes security measures at the application level to prevent data or code within the app from being stolen or hijacked. It encompasses the security considerations during application development and…
Smart home technology should increase living comfort, make buildings safer and help save energy. To do this, various components must work together smoothly. Find out everything you need about sensors,…
Get ready for an exciting preview of what’s to come in the world of future technology! The next 10 years are set to bring extraordinary advancements that will revolutionize our…
When it comes to smart technology, there are usually two camps. The camp of the frenetics and the camp of the skeptics and critics. In the trade press, one reads…
What are smart clothes? Wearables like smartwatches, fitness trackers, and sensors for better posture have long since arrived. It is high time that clothes also become smart. So-called smart clothes are…
What is a smartwatch, and who is it useful for? A smartwatch is an intelligent watch with a touch display. In contrast to the usual clock, it shows the time…
Smartwatch apps are simple, similar to mobile phone applications but standalone. With the growing popularity of smartwatches, these smartwatch apps have gained more popularity, and companies are working with software…
Efficiency optimization is essential for the competitiveness of companies. Greater efficiency is increasingly being achieved through automation. But which should companies be concerned with – robotic process automation (RPA) or…
The IT of insurers is subject to strong modernization pressure – digital business models require a radical conversion of the existing systems. The existing systems of many insurers show their…
Definition: what is a smart car? A smart car is a vehicle that has the technical capabilities to behave autonomously. Automated driving, without the intervention of a human driver, represents the highest level of…
It only works in a smart home with electricity. With all the smart devices, there is still a bottleneck in most households that needs to be smart. We are talking…
What is a smartwatch? A smartwatch is an intelligent watch with a touch display. In contrast to the usual clock, it shows the time and date and offers a range…
The use of “wearables”, i.e. wearable technology such as smartwatches, is becoming increasingly popular among the population. For this reason, it is worth checking this wearable technology compatibility with various…
Cloud migration – a start for your transition Cloud migration is moving computing resources to a cloud computing environment. Resources are often transferred from a local data center to a…
As a growing business, you should innovate when running marketing campaigns. You don’t need to spend large amounts of capital for effective marketing. SMS Marketing lets you send product and brand-related…
At the beginning of every company start-up, the first thing to do is to define the company goals and then, based on this, the marketing strategy. The concrete measures of…
What are nanoparticles exactly? Nanoparticles are tiny particles. Their size is between 1 and 100 nanometers. For size comparison, human hair is approximately 90,000 nanometers wide. If a human hair…
Complex problems can be solved with the help of deep learning – but this requires a lot of computing power and huge amounts of data. What Is Deep Learning? Deep…
Supervised machine learning describes the recognition of connections in data sets. In contrast to unsupervised machine learning, both the input and the output are already available as a data set.…
Machine learning models are the output of a machine learning algorithm applied to data. A model thus represents what has been learned by a machine learning algorithm. A machine learning model…
Machine learning methods allow large amounts of data to be analyzed and processed quickly and precisely. Therefore, artificial intelligence and machine learning show great potential in areas of application such…
Implementation of a new website or an app is a complex project on which many different developers work at the same time. The various features are often worked on for…
If you understand something about technology, you no longer need to explain the value and advantages of agile and DevOps. The era of failed projects, command-and-control timelines, and manual infrastructure…
New types of artificially produced nanoparticles are referred to as nanomaterials. Nanoparticles are understood to mean particles whose size is at least in one spatial dimension in the nanometer range…
Nano Technology means particles, layers, structures, and systems with less than 100 nm dimensions in at least one dimension (length, height, or width) can have different properties than larger objects…
Virtual Reality (VR) technology is already part of the daily workflow in some industries. Above all, automotive manufacturing, mechanical engineering, architecture, logistics, and supply companies use VR glasses in design,…
With the emergence of cloud computing technology, companies are moving applications to the cloud. Cloud Providers Amazon Web Services (AWS) and Microsoft Azure are in huge demand. However, organization’s still…
Cloud security (also cloud security) deals with protecting cloud computing systems. It forms a discipline of cyber security. The aim is to protect data stored in cloud data centers against internal…
Artificial Intelligence Artificial Intelligence (AI) has made enormous progress in recent years and is being used in more and more areas, from medical diagnostics to controlling cars. The application examples of AI are diverse; meanwhile, AI tools have…
Chatbot AI is artificial intelligence (AI) software designed to learn from the flow of human conversations. They are standalone programs that interact with users as if they were an actual…
Infrastructure as Code (IaC) for the provision of servers and other services is a fundamental component of current software solutions. Usually used in connection with Infrastructure as a Service (IaaS),…
ChatGPT is one of the most impressive AI chatbots ever. We’ll explain what it’s all about and how to use it. Anyone who uses a voice assistant like Alexa, Siri,…